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Delivering quality management solutions



We work closely with our clients, most of the time in joint teams. We, in effect, ‘live and breathe’ the problems and issues together with our clients in their environment.

We work on projects directly with our clients in joint project teams. Our teams and Directors are deeply integrated with the client-side personnel. We are cognisant of the needs of our clients and adapt when required – working in the ‘trenches’ and generally basing ourselves at our clients’ premises to make sure that the solutions developed are owned by the client and agreed with all stakeholders. It also means that the solutions developed are based on joint analysis and are not ‘out of touch’ with the context of the problem.

Working in close teams with our clients also means that we are able to easily transfer our knowledge, building up the capability of internal resources to help solve future problems themselves.

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